For Lockbox Inquires
Please Call: 954 660-7470

For IT Help Desk Inquires
Please Call: 954 660-7400

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Our new enhanced, more user friendly web application, is now available.

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Already signed up for online access? Click the link to gain instant access! If you are an existing client and would like to acquire online access or are having problems accessing our site, please call 954-660-7400.
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Please be advised: Classic View is compatible with the latest version of Java. However, the latest version of Java has an added security feature that may block you from accessing ” Ettach”.  

Ettach is an application that is used to access the Classic view. Please follow the direction below to unblock access.

Please go to Java, Security, Edit Site list and add http://ettach.capitalfactors.   If you are still being blocked from Java you may need to change the Java Security level to Medium.


If you cannot log in to the Online system or EDI web site, please call 954.660.7400 for assistance.
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  • Question: How do I correct if a wrong key is hit on my keyboard and the screen is locked.
  • Answer: By pressing the Left CTRL Key on your keyboard you will unlock the cursor so that you can move further on that screen.
  • Question: How many attempts can I try to logon to the system?
  • Answer: Our System only allows up to 3 attempts. You will have to click forgot password .
  • Question: How do I pull my own reports?
  • Answer:  Report retrieval menu option 25 & 26  allows you to pull your needed report.  Please see our training screen cast for further instructions.